The Michigan Public Service Commission is investigating the billing and estimated usage practices of Consumers Energy in response to customer complaints.
Something I learned during the Ice Storm of 2013 is that I need a proper survival kit-- that means one that doesn't just include a bottle of water, coffee mug and lip gloss. Like many of you, I lost power during the storm. As it turned out, my only flashlight needed a new battery. Urgh!
If your home was one of the many in Genesee County that were (or still are) without power you may qualify for an outage credit on your energy bill. Find out the terms of qualification for the credit here.