Ticketmaster Now Offering Cash Refunds, Third Party Sellers, Not so Much
I think it's safe to say at this point that every major summer rock concert is either canceled or postponed due to the coronavirus pandemic. This leaves some concert-goers wondering how in the hell to get a refund.
If you bought tickets through Ticketmaster, you should be totally fine as they've been giving everyone the option for a cash refund if the concert was canceled. If the show was postponed, you'll have a 30-day window to apply to get your money back.
Now, if you're one of many that bought tickets through a third-party seller, there's a good chance you might be screwed. For example, if you bought tickets through Groupon, there's a good chance they'll tell you that you can't get a refund and will try and give you Groupon "bucks" instead. If you want that money back, you'll need to put your foot down and demand it.
According to WXYZ, The Better Business Bureau has received dozens of complaints about Groupon issuing vouchers instead of refunds, in some cases, for expensive vacations.
It sucks we won't be able to attend a bunch of concerts this summer while creating kickass memories, but at least a lot of the shows are being rescheduled for next year. Hopefully, by August, we'll be back at The Machine Shop rocking out together again.